Susana Cortez started as a receptionist here at Escrow Heights Inc. and knew right away she had found a profession that she was truly passionate about. She speaks, writes, and reads fluently in Spanish and truly values each one of our clients. She enjoys learning new skills from the Escrow Officers that she admires greatly. On her free time she enjoys spending time with her family and truly cherishes being able to help families and individuals in the Escrow process from start to finish.
Robert started working in escrow 6 years ago as a receptionist and quickly promoted to the Escrow Assistant position due to his attention to detail and hands on approach. Being a people person and naturally efficient he strives to make the escrow experience exceptional for all involved. Outside of work he has an eye for interior design and loves to spend time with family.
WHY WE ARE NUMBER ONE
We take you and your business to new heights while providing you with “white glove” service. We pride ourselves on being the best, so at the end of each closing we include a customer satisfaction survey. Our priority is building loyal relationships with prime customer service.
Escrow Heights was founded upon the principle of putting our clients first, while providing the service our clientele could continually rely on. Not only delivering on the big things, but focusing on the details that are often overlooked.
The executive team of Escrow Heights has a combined 30 years of real estate and escrow experience, giving us a unique perspective of what an escrow service company should be. Our core philosophy revolves around service, integrity, and performance.
We are a team dedicated to serving your needs, bringing a level of expertise and combined experience of over 20 years in the escrow industry, enabling us to offer the highest level of professional service and customer satisfaction.
As an independent escrow we are held to the highest standards of compliance, providing a much higher level of security for our clientele.
WHAT IS ESCROW?
Escrow is a deposit of funds and documents by two or more parties with a neutral third party. These funds are held by the third party until certain conditions are met. Section 17003 of the California Financial Code provides a detailed definition of the term “escrow”. The highly dedicated and experienced agents of Escrow Heights are here to help you navigate through the steps of the escrow process.
Carrie has always been my rock when it comes to escrow. The care and generosity she gives to each and every client I send her always impresses, and I can trust knowing they are well taken care of.
Working with Escrow Heights has been an amazing experience. I have worked with countless escrow companies, never have I had this type of responsiveness or service. I highly recommend them to anyone looking for a solid, reputable escrow company.
Carrie and the team at Escrow Heights have consistently impressed us. Service and escrow are usually not synonymous, however working with Carrie has truly made a difference. Consistency is key, and we always get incredible service from Escrow Heights. I highly recommend them to all of our associates.